Privacy Policy

Introduction

[www.mtrhouses.com/Cozy Home Stay LLC] (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or communicate with us. By using our services, you agree to the practices described in this policy.

Information We Collect

  1. Personal Information: We may collect information such as your name, email address, phone number, billing information, and any other details you provide when you create an account or interact with our services.

  2. Non-Personal Information: This includes data such as your IP address, browser type, device information, and usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Process transactions and send confirmations.

  • Communicate with you about your account, bookings, or promotions.

  • Improve our website and services through analytics.

  • Comply with legal obligations.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted partners to help us operate our website, deliver services, and process payments.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of the data we hold about you.

For any privacy-related inquiries, please contact us at [info.mtrhousing@gmail.com / (310)220-0037].

SMS Terms & Conditions

By opting in to SMS communications from [ www.mtrhouses.com/Cozy Home Stay LLC ], you agree to the following terms and conditions:

Types of Messages

You may receive the following types of messages:

  • Transactional Messages: Booking confirmations, payment reminders, account updates, and notifications about your interactions with our platform.

  • Promotional Messages: Exclusive offers, discounts, and updates on new property listings.

  • Customer Support Messages: Responses to inquiries or assistance requests.

Frequency of Messages

Message frequency will vary based on your activity and interactions with our platform.

Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Check with your carrier for details.

Opt-Out

You can opt-out of SMS messages at any time by replying STOP to any message you receive. For help, reply HELP or contact our support team at [ info.mtrhousing@gmail.com / (310)220-0037].

Data Privacy

We value your privacy and handle your data in compliance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes.

Changes to SMS Terms

We may update these SMS Terms & Conditions at any time. Changes will be posted on our website and communicated as necessary.